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SolidwayLLM gateway

Observability

Usage and incidents

Every request produces a usage record. Records are queryable in the console and retained according to the policy you configure.

recorded fields

Requests
by route, API key, provider, model, owner
Tokens
input, output, cached, reasoning
Latency
average, p95, time to first byte
Errors
by failure class and upstream status
Failovers
per route and per attempt
Health
per credential, live state

dashboard (sample)

last 24h
requests
1,284,930

+4.1%

error rate
0.31%

-0.12%

p99 latency
1.42s

+0.04s

tokens
48.2M

+6.3%

latency distribution

p50p95p99
targetshareerrorsstate
openai / gpt-6-sol52%0.18%serving
anthropic / claude-sonnet-5-531%0.24%serving
bedrock / claude-opus-5-514%1.10%degraded
azure / gpt-6-astra3%—held

sample data, shown for layout

Incidents, then alerts

Provider failures become incident records — with reason, duration and attempt count — and the alert hook is driven by the same records.

Export targets

Structured logs and a webhook. OpenTelemetry/OTLP and Prometheus exporters are not implemented yet.

  • Credential rejected

    A 401 retires the credential until an operator restores it; the incident stays open until then.

  • Rate limit or quota

    The credential cools down for the configured window and rejoins selection automatically.

  • Recovery

    Optional notification when a credential returns to rotation after a probe succeeds.

  • Delivery

    Webhook delivery with retry and a per-provider minimum interval so one flapping account cannot flood the channel.

Next step

Talk to us about your architecture

Tell us how your traffic is shaped today. We will walk through where a forward path fits, what the failure policy should look like, and how the gateway would be deployed in your environment.

No pricing on this page. Every deployment is scoped individually.

  • A review of your current provider and key layout
  • A failure policy matched to your error classes
  • A deployment shape for your network